Customer Feedback
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*Name:   
*Address: 
*City: 
*State: 
  *Zip: 
*Email: 
Estimator: 
    Date of Job: 
Crew People: 
Work Done: 

At DUCTBUSTERS®, we care about our customers, their opinions and the impression we make to them. We would appreciate your taking the time to fill out the following survey:

*May we use your comments in our future advertising? Yes No

Where did you hear of DUCTBUSTERS® services?
Yellow Pages Internet Word of Mouth Direct Mail
A/C Company Newspaper Other:   

Please select the number of the category that best states your opinion on the following areas:
 
SALES DEPARTMENT EXCELLENT VERY GOOD AVERAGE BELOW AVG POOR
Informative
Product Knowledge
Timeliness
 
CLEANING CREW EXCELLENT VERY GOOD AVERAGE BELOW AVG POOR
Appearance
Attitude
Timeliness
Attention to Detail
Clean Up After Job
 
OFFICE/TELEPHONE CONTACT EXCELLENT VERY GOOD AVERAGE BELOW AVG POOR
Courteousness
Answered Questions
Scheduling of Your Job
Willingness to Serve You
 
A/C SYSTEM'S IMPROVEMENTS
(If Applicable)
EXCELLENT VERY GOOD AVERAGE BELOW AVG POOR
Improved Air Flow
Reduction of Odors
Reduction of Allergies
Reduction of Dust
 
How many other estimates did you receive?  

What companies did you get estimates from?

How did DUCTBUSTERS® price compare to the rest?
LOWER SAME HIGHER

What influenced you in choosing DUCTBUSTERS® to perform this job?

Were you informed we have the following services available, in addition to duct cleaning?
 
Air Conditioning Repair Service Yes No
Air Conditioning System and Ductwork Installation Yes No
Annual Air Quality and Service Agreements Yes No
Dryer Vent, Bathroom Exhaust, and Range Hood Cleanings Yes No
Whole House Filtration Yes No
Duct Leak Repairs for increased system efficiency Yes No

We feel your comments and opinions will help the quality of our service. Please use the space below to add any comments you feel are necessary.

If you have any complaints, please feel free to contact 
Mr. Tom Yacobellis directly at 1-877-382-8987.
Thank you very much for your time and consideration.